As a first time seller and then first time buyer, I was lost about the whole process. She took time to explain everything, welcomed my questions, negotiated to get what we wanted, provided guidance every step of the way. She came to both closings, willing to show the house we bought several times so we could make sure it was what we wanted, and mist importantly helped me over hurdles that arose in the selling of one house and buying of the other. When we buy our lake property we will use her a 3rd time! I recommend her to anyone buying or selling!